The value of connected recruitment tech cannot be underestimated.
It is likely your agency has tech for a CRM, payroll, finance, timesheets, compliance, documents and reporting. Each has been introduced to solve a particular operational challenge, and in isolation may perform its role well. The difficulty arises when those systems are required to work together.
Instead of one connected operation, agencies are all-too-often left with a disconnected tech stack, leading to the creep of manual processes and duplicated effort which hamper efficiency, add cost and affect profitability.
Tech connectivity is becoming a strategic issue. At a recent meeting of The Recruitment Network (TRN), agency leaders identified reviewing technology spend and vendor performance as a key commercial priority. Rather than looking for more software, they are asking whether their existing technology genuinely supports growth, profitability and operational efficiency.
Recruitment Tech Should Support The Process
Recruitment is one continuous operational process, and this should be reflected in your recruitment tech. A placement leads to onboarding – onboarding leads to timesheets – timesheets lead to payroll – payroll leads to invoicing and invoicing leads to payment. Every stage depends on accurate information flowing from one step to the next.
When technology is disconnected, those processes become disconnected too. As placement volumes grow, inefficiencies grow. The cost to your agency of a disconnected tech stack can be significant.
Connecting your technology means connecting your processes. Information entered once should flow automatically through every stage of the recruitment lifecycle. Your business should be able to create a seamless journey of accurate information, taking every placement efficiently from placement to payday.
Building A Connected Recruitment Operation
Creating a connected operation does not mean you have to replace every system you already use.
A modern pay and bill platform like Evertime should act as the operational hub between your front office and your back office. It’s been designed to do the heavy lifting of connectivity. Rather than operating purely as payroll software, it connects the placement information held within your CRM to payroll, invoicing, reporting and finance systems, ensuring every function works from the same set of data.
Review The Workflows, Not Just The Systems
A well-designed tech stack creates a single operational workflow. So, as well as reviewing your technology, it’s important to ensure your operational processes are fit for purpose too.
When considering technology solutions, operational questions should come to the fore. Don’t fall into the trap of simply comparing software features. Ask questions such as:
- How well do our systems work together?
- Is information entered more than once?
- Where are spreadsheets filling the gaps?
- Which processes could be automated?
- How many people touch the same information before an invoice reaches the client?
The answers usually reveal that the biggest opportunities for improvement are not within individual applications, but in the way those applications connect and fit into your overall business workflows.
The Value of Better Connections
When your CRM, pay and bill platform, finance system and reporting tools operate as one connected ecosystem, every process becomes simpler. Teams become more efficient and able to spend time on valuable activities like building relationships with clients and candidates instead of firefighting operational issues.
The benefits are significant – the business gains greater visibility, stronger cash flow and the ability to scale without continually increasing back-office resources.
Let us help you create a connected tech stack so your business can go from strength to strength.
